Yes.

Unused scooters in original packaging may be returned within the return window specified in our Return Policy.

Please note:

The scooter must be unused and in resalable condition.

Return authorization is required before shipping.

Return shipping fees may apply for non-defective returns.

Very little assembly is required.

Most scooters arrive approximately 90–95% pre-assembled. In most cases, you only need to:

1. Unfold the scooter
   
2. Attach the handlebars
   
3. Tighten a few screws
   
4. Fully charge the battery before first use

Light splashes and damp roads are generally acceptable.

However, we do not recommend riding in heavy rain, deep puddles, or flooding conditions, as water damage is typically not covered under warranty.

Yes.

Depending on your country, you may see installment payment options at checkout, such as:

• Klarna
  
• PayPal Pay Later
  

Availability depends on your location and eligibility.

You can contact our customer support team through:

• Email
  
• Contact Form
  
• Live Chat
  

Our team typically responds within 24 business hours.